PiR2-IT Digital Health Transformation · demo Built-in agents

PiR2-IT demo

Government IT & DPI governance

Whole-of-government IT and DPI governance with generic institution names: who sets policy, regulates, operates, funds and audits digital ID, payments, data exchange, registries, consent, e-signature, government cloud and connectivity; decision rights, three lines of assurance and cross-agency workflows.

Institutions

  • Parliament (ICT & budget committees) — Adopts DPI, data protection, e-signature and cybersecurity laws; votes the budget; oversees the executive.
  • Cabinet digital transformation council — Chaired at Head-of-Government level; sets national priorities, arbitrates between ministries and approves the DPI roadmap.
  • Ministry responsible for digital / ICT — Owns the national digital strategy, DPI policy, the interoperability framework and digital laws; supervises the National Digital Agency.
  • Ministry of Finance — Budget and recurrent costs, public financial management (IFMIS), aid coordination; co-owns payments policy with the central bank.
  • Ministry responsible for identity & civil registration — Policy for population registration, foundational ID and civil registration.
  • Sector ministries (health, education, social protection…) — Own sector strategies, services and data; decide sector system go-lives; act as data controllers for sector data.
  • National Digital Agency — Operates shared platforms (government data exchange, portal, consent, e-signature); keeps the national architecture and standards catalogue; runs the Architecture Review Board.
  • National identity authority — Issues and maintains the foundational ID and provides authentication services to public and private users.
  • Civil registration authority — Registers births, deaths and marriages; feeds the population register and sector registries.
  • Central bank / national payment switch operator — Regulates and operates or oversees the payment switch used for government-to-person and person-to-government payments.
  • Government data centre / cloud operator — Hosts government systems under national sovereignty and security rules.
  • Sector digital agencies (e.g. Digital Health Agency) — Operate sector registries and exchanges (e.g. health client, facility and worker registries, HIE) on top of national DPI.
  • National statistics office — Statistical standards, national code lists and the use of administrative data for official statistics.
  • Data protection authority — Supervises lawful processing, registers controllers where required, reviews DPIAs and handles complaints.
  • National cybersecurity agency / national CERT — Sets the security baseline for critical government systems, coordinates incident response and audits security.
  • Public procurement authority — Procurement rules, standard documents and complaints review for DPI contracts.
  • Telecom regulator (incl. universal service fund) — Connectivity, spectrum and rural coverage obligations; may finance last-mile connectivity for facilities.
  • National standards body — Adopts national and international standards (e.g. ISO/IEC) used in DPI.
  • Supreme audit institution — Independent audit of DPI spending, performance and IT controls; reports to Parliament.
  • Internal audit & inspectorates — Ministry-level audit of controls, compliance and risk management.
  • Ombudsman / grievance redress — Independent route for citizens harmed by DPI services, including exclusion from ID or benefits.
  • Subnational governments (regions / counties) — Deliver devolved services, run local systems and connect them to national DPI.
  • Development partners group — Finance and technical assistance aligned to one national plan and architecture.
  • Private sector, vendors & trust service providers — Build and run systems under contract; certified providers for e-signature and payments.
  • Civil society & users — Consulted on design and safeguards; monitor inclusion and rights.

DPI building blocks

  • Digital ID & authentication: policy Ministry responsible for identity & civil registration; regulator Data protection authority; operator National identity authority; funder Ministry of Finance, Development partners group; assurance Supreme audit institution, Ombudsman / grievance redress
  • Payments (G2P / P2G): policy Ministry of Finance, Central bank / national payment switch operator; regulator Central bank / national payment switch operator; operator Central bank / national payment switch operator, Private sector, vendors & trust service providers; funder Ministry of Finance, Private sector, vendors & trust service providers; assurance Supreme audit institution
  • Government data exchange: policy Ministry responsible for digital / ICT; regulator Data protection authority, National cybersecurity agency / national CERT; operator National Digital Agency; funder Ministry of Finance, Development partners group; assurance Supreme audit institution, Internal audit & inspectorates
  • Base registries (population, civil, business, land): policy Ministry responsible for identity & civil registration, Sector ministries (health, education, social protection…); regulator Data protection authority; operator Civil registration authority, National identity authority; funder Ministry of Finance; assurance Supreme audit institution
  • Sector registries & exchanges (e.g. health): policy Sector ministries (health, education, social protection…); regulator Data protection authority, National cybersecurity agency / national CERT; operator Sector digital agencies (e.g. Digital Health Agency); funder Ministry of Finance, Development partners group; assurance Internal audit & inspectorates, Supreme audit institution
  • Consent & data protection services: policy Ministry responsible for digital / ICT; regulator Data protection authority; operator National Digital Agency, Sector digital agencies (e.g. Digital Health Agency); funder Ministry of Finance; assurance Data protection authority, Ombudsman / grievance redress
  • E-signature & PKI: policy Ministry responsible for digital / ICT; regulator National Digital Agency; operator National Digital Agency, Private sector, vendors & trust service providers; funder Ministry of Finance, Private sector, vendors & trust service providers; assurance National cybersecurity agency / national CERT, Supreme audit institution
  • Government cloud & hosting: policy Ministry responsible for digital / ICT; regulator National cybersecurity agency / national CERT, Data protection authority; operator Government data centre / cloud operator; funder Ministry of Finance; assurance National cybersecurity agency / national CERT, Supreme audit institution
  • Government portal & service delivery: policy Ministry responsible for digital / ICT, Sector ministries (health, education, social protection…); regulator Data protection authority; operator National Digital Agency, Sector ministries (health, education, social protection…); funder Ministry of Finance; assurance Ombudsman / grievance redress, Internal audit & inspectorates
  • Connectivity for public facilities: policy Ministry responsible for digital / ICT; regulator Telecom regulator (incl. universal service fund); operator Private sector, vendors & trust service providers; funder Telecom regulator (incl. universal service fund), Ministry of Finance, Development partners group; assurance Supreme audit institution

Decision rights

  • National digital strategy and DPI roadmap
  • Laws: DPI, data protection, e-signature, cybersecurity
  • Interoperability framework and standards catalogue
  • Architecture compliance of a new system or donor project
  • DPI budget, including recurrent costs
  • Procurement of shared platforms
  • Sharing personal data between agencies
  • Security baseline and incident response
  • Go-live of a sector system (e.g. health)
  • Alignment of partner financing to one plan
  • Grievances and redress for DPI services

Illustrative countries and data. Independent PiR2-IT tool aligned with the six pillars of health digital transformation used in World Bank Group HNP practice; not an official World Bank Group product.

Digital Health Transformation Navigator — live demo

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